By confirming a booking, the operator and guest agree to the following.
The Parties
Operator CV. Borneo Orangutan Safari, Orangutan Family Tour (CV. Borneo Orangutan Safari), Kumai, Central Kalimantan.
Guest The person or group named in the booking confirmation.
Scope of Service
- Airport transfers in Pangkalan Bun
- Traditional klotok houseboat with crew
- Experienced naturalist guide
- All meals and drinking water on board
- National park entrance and permits
Operator Responsibilities
- Provide a safe, well-maintained boat and crew
- Deliver the agreed itinerary to the best of conditions
- Respect wildlife, the park, and local communities
Guest Responsibilities
- Follow guide instructions and park rules
- Disclose health needs and settle payment as agreed
Payment
A deposit confirms the booking; the balance is paid as agreed before or at the start of the tour.
Changes
Itineraries may be adjusted for weather, water levels, or wildlife, always prioritising safety.
Liability
The operator is not liable for events beyond reasonable control; guests are advised to carry travel insurance.
Governing Law
This agreement is governed by the laws of the Republic of Indonesia. admin@orangutanfamilytour.com